Terms & Conditions
Last updated: 30 September 2026
These Terms & Conditions apply to your use of the TelecomHub website.
TelecomHub is an independent UK technology information website owned and operated by Stuart Harris.
By using this website, you agree to use it responsibly and in accordance with these terms.
Information provided for general guidance
TelecomHub provides general information about broadband, Wi-Fi, mobile connectivity, devices and related technology.
Our guides are intended to help readers understand common problems and possible troubleshooting steps.
The information is not a substitute for personalised technical, contractual, legal or professional advice.
No official provider relationship
TelecomHub is independent from O2 and Sky.
TelecomHub is not an official O2 or Sky support service and is not owned, operated or endorsed by those providers.
Provider names and trademarks are used to identify the services discussed in our content.
Accuracy and changes
We aim to provide useful and accurate information, but technology, software, network services and provider procedures can change.
Information that was accurate when an article was written may become outdated.
We may update, amend or remove content when appropriate.
We do not guarantee that every piece of information will always be complete, current or suitable for every situation.
Troubleshooting
Troubleshooting instructions should be followed carefully.
Before carrying out a reset, configuration change or other action that could affect your device or service, make sure you understand the possible consequences.
If you are unsure about an instruction, contact the relevant manufacturer or service provider through its official support channels.
External links
TelecomHub may link to external websites for additional information or official support.
External websites are operated independently of TelecomHub.
We do not control the content, availability, privacy practices or terms of external websites.
Intellectual property
Unless otherwise stated, original text and other original content published by TelecomHub belongs to TelecomHub or is used with appropriate permission.
You may access and read TelecomHub content for personal and informational purposes.
You must not reproduce substantial portions of TelecomHub content for commercial purposes without appropriate permission.
Third-party names, trademarks and logos remain the property of their respective owners.
Website availability
We aim to keep TelecomHub available and functioning, but we do not guarantee uninterrupted availability.
The website may occasionally be unavailable because of maintenance, technical problems, hosting issues or circumstances outside our control.
Limitation of responsibility
To the extent permitted by applicable law, TelecomHub is not responsible for losses or damage resulting from reliance on general information published on the website.
Readers remain responsible for deciding whether a particular troubleshooting step or course of action is appropriate for their own circumstances.
Nothing in these terms is intended to exclude or limit liability where doing so would not be permitted under applicable law.
Changes to these terms
These Terms & Conditions may be updated when the website, its services or applicable requirements change.
The latest version will be published on this page.
Contact
Questions about these Terms & Conditions can be sent to:
TelecomHub is based in the United Kingdom.